Privacy Policy

Effective Date: 03.03.2026

This Privacy Policy describes how FindBalay (“FindBalay,” “we,” “our,” or “us”) collects, uses, processes, stores, and protects personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

FindBalay operates a real estate listing marketplace accessible at:

https://findbalay.com (the “Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

As a real estate listing marketplace, we collect personal data from:

  • Property seekers (buyers and renters)

  • Property owners

  • Real estate brokers and agents

  • Developers and business partners

A. Information You Provide

For Property Seekers:

  • Full name

  • Email address

  • Mobile number

  • Account credentials

  • Property preferences

  • Inquiry messages

For Property Listers (Owners, Brokers, Agents, Developers):

  • Full name

  • Business name

  • PRC license number (if applicable)

  • Email address

  • Phone number

  • Property details (address, photos, pricing, descriptions)

  • Billing and payment information (if applicable)

B. Automatically Collected Data

  • IP address

  • Device and browser type

  • Usage data and browsing behavior

  • Cookies and tracking data

2. Legal Basis for Processing (Under Philippine Law)

We process personal data based on:

  • Your consent

  • Fulfillment of contractual obligations

  • Compliance with legal obligations

  • Legitimate business interests

3. How We Use Your Information

We use personal data to:

  • Create and manage accounts

  • Publish and promote property listings

  • Facilitate communication between users

  • Process listing payments

  • Verify authenticity of listings

  • Improve user experience

  • Provide customer support

  • Prevent fraud and unlawful activity

  • Comply with Philippine laws and regulatory requirements

4. Disclosure of Personal Data

We may disclose personal data:

  • To other users as necessary to facilitate inquiries

  • To service providers (hosting, payment processors, analytics)

  • When required by law or lawful order

  • To protect rights, safety, or property

We do not sell personal data.

5. Data Retention

We retain personal data only as long as necessary for business and legal purposes, or until a user requests deletion, subject to legal retention requirements.

6. Your Rights Under the Data Privacy Act

Under the Data Privacy Act of 2012, you have the right to:

  • Be informed

  • Access your personal data

  • Object to processing

  • Correct inaccurate data

  • Erase or block data

  • Data portability

  • File a complaint with the National Privacy Commission

  • Claim damages if applicable

Requests may be sent to:

Email: [Insert Privacy Email]
Data Protection Officer: [Insert Name if applicable]

We will respond within the period required by law.

7. Security Measures

We implement appropriate organizational, physical, and technical security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cross-Border Data Transfers

If data is transferred outside the Philippines, we ensure that appropriate safeguards are in place consistent with Philippine data privacy laws.

9. Cookies Policy

We use cookies to enhance user experience and analyze traffic. You may disable cookies via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

FindBalay
Website: https://findbalay.com
Email: [Insert Email Address]
Address: [Insert Business Address]
Philippines